Contact Us

If you have a query regarding the use of the website, please read our Frequently Asked Questions (FAQs) section.

You can contact us in the following ways:

By Email

To contact specific departments by email:

Online Customer Services	Click here to Email!

EWM Store Customer Services	Click here to Email!
NB: These are for customer use only!

General Email Points of Contact:

Press, Media & Marketing	Click here to Email!
Careers & Human Resources	Click here to Email!
Property & Facilities	Click here to Email!
Sourcing & Manufacturing	Click here to Email!

Write to:

The Edinburgh Woollen Mill Ltd.
Waverley Mills
Langholm
Dumfriesshire
Scotland
DG13 0EB

Please read our FAQs section to allow our Customer Service Team to deal with your query effectively. You can phone Customer Services on:

(FREEPHONE): 0808 202 0242 (9am - 5.30pm, Monday to Friday inclusive. Saturday 9am - 5pm)

For other enquiries, please contact:

Head Office Tel: 01387 380 611
Head Office Fax: 01387 380 920

The Edinburgh Woollen Mill is a private limited company registered in Scotland, reg. no. SC024081. Our VAT Number is: 263 6530 59

For more details on the company, please click here.